Last Modified: 7/10/16
Welcome to the website of Fleet Logistics, Inc., a Delaware corporation doing business as “Fleet” (“ Company”, “we”, “Fleet” or “us”.) The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Service”) govern your access to and use of www.tryfleet.com (the “Website”) including any content, functionality and services offered on or through our Website (the “Services”), whether as a guest or a registered user.
This Website and the Services are offered and available to users who are 18 years of age or older. By using this Website and the Services, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website or the Services.
We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website and the Services thereafter.
Your continued use of the Website and the Services following the posting of revised Terms of Service means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
The Website and Services provide a neutral forum for communication between shippers and forwarders to streamline the international forwarding process. You acknowledge and agree that Fleet, including its subsidiaries and affiliates, is solely providing the Website and performing the Services as a facilitator to your transactions, and it is not and will not at any time perform or offer to perform any duties as shipper or any transportation services including those typically provided by freight forwarders, brokers, ocean transportation intermediaries, indirect air carriers, couriers, customs brokers, export agents, or any other transportation servicing entities. Fleet is an independent contractor of both shipper and forwarder parties to each transaction and is in no event an agent or employee of, or sponsored or endorsed by, either party. Fleet does not screen shippers or freight forwarders, or verify the accuracy of any information submitted by either, and bears no responsibility or liability to shippers or forwarders arising out of or related to their engagement of one another.
Shippers who use the Website and Services present freight and specific transportation needs in order to obtain quotes from freight forwarders who arrange for those transportation services. If you are a shipper, you represent and warrant that you have: (1) submitted true, accurate, and correct information regarding yourself, your freight, and the circumstances of your shipment, (2) sufficient right, title, and interest in and to the freight allowing you to tender it for transportation, and (3) not and will not violate any applicable law or regulation of any governmental authority with jurisdiction over you, your freight, or the transportation services you are requesting. You acknowledge and agree that your selection of a freight forwarder or transportation service is based upon your independent judgment and determination, and that you solely bare the risk of such choice.
Freight forwarders who use the Website and Services present Shippers with quotes to meet their specific transportation needs for the freight presented. If you are a freight forwarder, you represent and warrant that you have: (1) submitted a reasonable quote inclusive of all rates, charges, and fees required to complete the requested transportation services, (2) submitted true, accurate, and correct information regarding yourself, your business, and your underlying carriers, (3) all required licenses, permits, authorities, insurance, and bonding, necessary to provide your services and you will maintain each at all times during the performance of your services, (4) verified that your underlying carriers or other transportation service providers have all required licenses, permits, authorities, insurance, and bonding, necessary to provide their services and will ensure that they maintain each at all times during performance of their services, and (5) not and will not violate any applicable law or regulation of any governmental authority with jurisdiction over you, your company, or the transportation services you are providing. You acknowledge and agree that your offer to service a shipper is based upon your independent judgment and determination, and that you solely bare the risk of such choice.
If you are a shipper, Fleet charges you certain fees based upon the total transportation charges you pay to your forwarder. Specifically, Fleet charges you a customer support fee of three percent (3.0%) and a credit card processing fee of two and nine-tenths percent (2.9%) for each transaction using the Website or Services. You are also responsible to your forwarder for the entirety of any rates, charges, and fees accrued for each shipment and all services rendered by the freight forwarder and its underlying carriers, as may be determined by the rules tariff or other terms and conditions of those transportation service providers. You acknowledge that the actual charges you owe to transportation service providers may exceed the amount stated in your quote due to the accuracy of the information you provided and the actual services required in order to complete the transportation of your freight.
As a shipper, you authorize Fleet to facilitate your transaction by collecting from you in advance any and all transportation charges required by your freight forwarder and remitting the same to your freight forwarder upon submission of proof of delivery. You agree that Fleet’s collection of its fees, offering of its Website and Services, and receipt and remittance of your funds does not change its role in any transaction or otherwise render it a transportation services provider or other party responsible for transporting your freight or paying your claims. You acknowledge that your failure to pay Fleet’s fees, or to permit the advance of funds, or the unavailability of your funds, may delay your transportation services and result in additional charges or interest. Your authorization under this paragraph does not in any way relieve you of your responsibility to the freight forwarder and their underlying service providers for charges owed as a result of services rendered. Fleet’s remittance to your freight forwarder is final and will not be reversed by Fleet under any circumstance. The existence of an actual or alleged freight claim does not relieve you of your responsibility to pay the freight forwarder or any underlying carrier for services performed.
If you are a freight forwarder, Fleet charges you a fee for the Service upon your response to a quote request. Fleet’s fee applies on a transactional basis according to the rates agreed between you and Fleet when you established your account, which are subject to change by Fleet upon advance notice. You acknowledge and agree that your continued use of the Website and Services following notice of any rate change constitutes your acceptance of and obligation to pay those charges.
As freight forwarder, you authorize Fleet to collect on your behalf from your shipper the amount of any accepted quote and to remit the same to you upon your submission of proof of delivery. You agree that Fleet’s collection and remittance of your shipper’s funds does not change its role in any transaction or otherwise render it a shipper or other party responsible for freight charges. Your authorization under this paragraph does not in any way relieve you of your responsibility to the shipper for performance of your services.
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, including but not limited to the Services, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website or Services are unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, and/or the Services, to users, including registered users.
You are responsible for:
If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures or in connection with your use of the Services, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it, as well as the Services, using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Service.
Users are able to submit text, images, photos, and other forms of data or communications, including but not limited to ratings, reviews, comments, messages, profiles about their business, and other information, in connection with their use of the Services (“User Content”). All other content provided on the Website and through the Services that is not User Content is considered “Fleet Content”. Users are solely responsible for their User Content and acknowledge that once User Content is submitted to the Website via the Services, Fleet may not be required to delete such User Content. You agree that you are solely responsible for your User Content, including but not limited to any damage, loss, or other liability created by such User Content, and agree that you have the necessary authorizations, permissions, and ability to use and submit your User Content as described herein. Fleet disclaims any responsibility for any and all User Content submitted to and available on the Website via the Services.
All User Content must comply with the Content Standards set out in these Terms of Service.
You hereby grant Fleet a world-wide, perpetual, non-exclusive, royalty-free, assignable, sublicensable and transferable right to use your User Content in any manner that we determine, including but not limited to publication, alteration, creation of derivative works from, distribution, promotion, translation, commercialization, and any other potential use that we may pursue or that is hereinafter discovered. You further grant all other guests and Users of the Website and the Services the right to access and view your User Content on the Website in connection with their use of the Services.
You hereby agree that you own your User Content, subject to the right of Fleet to use your Use Content as described above. Fleet owns all right and title in and to the Fleet Content. Fleet also owns all intellectual property rights, including but not limited to copyrights, trademarks, services marks, trade names, and other intellectual and proprietary rights throughout the world associated, associated with the Fleet Content. You are hereby prohibited from modifying, reproducing, distributing, creating derivative works of, displaying, or otherwise using the Fleet Content in any way except as expressly permitted under these Terms and Conditions.
You hereby agree that User Content does not necessarily reflect the opinions of Fleet or its employees and subsidiaries. While Fleet may delete, edit, flag, or otherwise control the User Content displayed on the Website in connection with the Services, Fleet does not guarantee that such User Content is accurate, reliable, authorized, or otherwise a represent of the opinions of Fleet or its employees and subsidiaries.
You may use the Website and the Services only for lawful purposes and in accordance with these Terms of Service. You agree not to use the Website and the Services, as well as assist, encourage, or enable others to use the Website and the Services:
Additionally, you agree not to:
We have the right to:
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS, AS APPLICABLE, FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
However, we do not undertake to review or verify the accuracy of any or all material, including User Content, before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
These “Content Standards” apply to any and all User Content and use of the Services. User Content must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Content must not:
If you believe that your copyright-protected work was posted on our Website without authorization, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing us (at email@example.com) with the following information in writing (see 17 U.S.C 512(c)(3) for further details):
The information presented on or through the Website and the Services, including User Content, is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
This Website and Services includes content provided by third parties, including materials provided by other Users, bloggers and third-party licensors, and may also include content provided by syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
We may update the content on this Website and the Services from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.
This Website and our Services may provide certain social media features that enable you to:
You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.
We may disable all or any social media features and any links at any time without notice in our discretion.
If the Website contains or the Services provide links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to on this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
You acknowledge and agree that Fleet is not a shipper, carrier, forwarder, or other transportation services provider, and is therefore not liable to you for any loss, damage, injury, delay, mis-delivery, or non-delivery of freight, or for the accuracy of quotes or payment of any freight charges or any other cost or expense. The only recourse as a shipper in the event of a freight claim is to file that claim directly with your freight forwarder or underlying transportation service provider. The amount that a shipper may recover on a valid freight claim will be determined by the forwarder’s or carriers’ terms and conditions of service, rules tariff, and applicable law, which is typically less than the full actual value of the freight lost or damaged. Shippers are encouraged to obtain independent cargo insurance from a third party in order to protect against the risk of loss, because in most instances cargo insurance will not be arranged by freight forwarders or carriers. Fleet will not facilitate, assist, or manage the claims process on behalf of any shipper or freight forwarder.
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website or in connection with your use of the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR THE SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR THE SERVICES OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON THE WEBSITE OR AVAILABLE VIA THE SERVICES, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE, THE SERVICES, THE WEBSITE’S CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR THE SERVICES IS AT YOUR OWN RISK. THE WEBSITE, THE SERVICES, THE WESBSITE’S CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE OR THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, THE SERVICES, THE WEBSITE’S CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE, THE SERVICES, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, THE SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR AVAILABLE THROUGH THE SERVICES, OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE, THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns (the “Fleet Entities”) from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your (1) violation of these Terms of Service or your use of the Website and the Services, including, but not limited to, your User Content, any use of the Website’s content, Services, and products, other than as expressly authorized in these Terms of Service, (2) your submission to or use of any information obtained from the Website or the Services, (3) the infringement by, you or any third party using your account, of any intellectual property or other right of any person or entity, (4) your violation of any law or regulation, or (5) any amounts you owe to third parties as a result of your using the Website and the Services. Your indemnification obligations will survive your ceasing use of the Website and the Services, or the termination or expiration of these Terms.
Fleet reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree to not settle any such matter without the prior written consent of Fleet. Fleet will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.
You agree to comply with all applicable laws, rules and regulations including but not limited to customs laws, import and export laws, and governmental regulation of any country to, from, through, or over which the shipment may be carried. In particular, you represent and warrant that your use of the Website and Services will comply with the United States Export Administration Regulations and any other United States export laws. You may not use the Website or Services to ship freight: (1) into (or to a national or resident of) any U.S. embargoed country, (2) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Table of Denial Orders, or (3) under any circumstance requiring a license or permit which you do not hold. You are prohibited from using the Website or Services if you are located in, under control of, or a national or resident of any country to which export is prohibited or on any list maintained by the U.S. government prohibiting delivery of the Website and Services to you. You further warrant that, as applicable, you are registered and in compliance with the security plan and training requirements, and any amendments related thereto, related to the transportation of hazardous materials or dangerous goods.
You agree to furnish the information and documentation necessary to lawfully use the Services, tender your goods for transportation, or offer and perform your transportation services. You acknowledge that you have an affirmative non-delegable duty to disclose any and all information required to import, export, or enter goods. You must use reasonable care to insure the correctness of all such information. You agree to review all documents and declarations prepared and/or filed with any government agency or third parties and will immediately advise the respective agencies or parties of any errors, discrepancies, incorrect statements, or omissions.
Any individual or entity acting on your behalf in scheduling or
All matters relating to the Website, the Services, and these Terms of Service, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms of Service, the Website, or these Terms of Service shall be instituted exclusively in the federal courts of the United States or the courts of the State of California, in each case located in the City of San Francisco and County of San Francisco, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Service in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
No waiver of by the Company of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.
If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
This website is operated by Fleet Logistics, Inc., doing business as Fleet, located at 625 SW Broadway, Suite 500, Portland, OR 97205.
All notices of copyright infringement claims should be sent us in the manner and by the means set forth therein.
All other feedback, comments, requests for technical support and other communications relating to the Website and the Services should be directed