4.522 reviews

YUSEN LOGISTICS (AMERICAS) INC.

The foundation of the business consists of services such as International Freight Forwarding (by air or ocean), Contract Logistics (such as Warehousing), and Transportation (such as trucking). These services can act as standalone products or as part of our broader offering as a supply chain provider. With the core supply chain elements in place, Yusen Logistics designs, implements, and manages supply chains specific to global industry markets, or, bespoke solutions for more complex transportation models. As a service provider, Yusen Logistics manages these elements with a focus on developing strong relationships with its customers to ensure long-term success for their transportation program Freight Forwarding A forwarder manages shipping and logistics on behalf of its customers at any point of a product's lifecycle, from manufacturing through to delivery to the customer. Because a forwarder is managing many customers' cargo, there are many benefits to this, including logistics expertize, shipment flexibility, reliability, and competitive pricing. At Yusen Logistics: We manage the most appropriate transport service for the customer by combining ocean/air freight forwarding and land transport. We secure the cargo space required by the customer. We support export/import customs clearance We manage any additional distribution to a warehouse, Distribution Center, or to a customer. In other words, the company provides services to meet all logistics and distribution needs of the customers with extensive experience and expertise. Extensive Global Network Yusen Logistics has a network linking Japan, the Americas, Europe, East Asia and South Asia & Oceania, and operates more than 500 distribution centers in 42 countries and regions.
Air
Customs Brokerage
Ocean
Road
Warehousing
From
To
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22 reviews

Rating details
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Invoicing process
Other value
Ease of use
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Nothing to add.
8 months
On time delivery
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The trucker sometimes didn't arrive at the same time that it's scheduled with Yusen, but it depends of the driver because Yusen gave us a date but the driver could be take another date.
8 months
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Quality of people
I don't any claim about them, so far that's good.
9 months
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Good service, no issues.
9 months
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We don't have nothing to complain so far they has been a really good service, prices are fair and competitive, we have the fortune of have decent drivers here making the delivers.
10 months
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Yusen offers good service, so I have nothing else to add! All 5s from me!
10 months
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Just the convenience of the service is very easy to use
10 months
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It would be great if they lower the prices!
10 months
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We haven't had any problems or bad experiences with them so far!
10 months
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No comments.
10 months
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nothing to complain about.
10 months
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Competitive prices and good customer service.
10 months
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From my experience so far everything 5 and prices 4
12 months
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They're doing a good job so far.
12 months
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Customer service
They did a pretty good job.
about 1 year
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They are on top of shipments very good service.
about 1 year
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Maybe improve delivery time.
about 1 year
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They work together as a team, they make things happen. We are looking at their transportation system for our shipments and considering them as our broker. We are still in a startup with them.
over 1 year
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We have had our long standing relationship with Yusen. Our Japanese colleagues work well with them.
over 1 year
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Quality of people
They need to establish a stronger customer service team that doesn't turn over so quick. In 2 years 5 different customer service people. Customer service person keeps changing and the reason for the lower rating in customer service.
over 1 year