4.5
22 reviews

Vanguard Logistics Services (USA), Inc.

The world’s premier LCL provider Vanguard Logistics Services is the leading neutral freight consolidation service, offering forwarders and customers of all sizes the world’s largest owned LCL end-to-end network, unparalleled schedule integrity, and industry-leading information technology applications. Founded in 1978, Vanguard has been steadily expanding its reach ever since. We now have over 120 owned offices spread across more than 30 countries, employing over 3,000 people and offering in excess of 1200 direct services every week. Including trusted partners and agents this network expands our footprint to more than 100 countries. Vanguard has also been consistently adding to its capabilities, building a range of value-added services around its core competency, Less Than Container Load ocean freight consolidation. As such, we have become a one-stop shop for many partners looking for speed, frequency and control in the NVOCC market. What hasn’t changed since our beginnings, though, is our approach. There’s a lot in a name: the word “vanguard” means “forefront”, and at the forefront of the industry is where we’ve always been, offering more and more coverage, ever greater frequency, and increasingly innovative customer solutions
Air
Ocean
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22 reviews

Rating details
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Other value
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
We've had some delays and the quality of the people should be improved but over all very good service!
about 1 year
On time delivery
Customer service
Cost / price
Quality of people
Nothing else to add since my brooker deal with them most of the time.
over 1 year
Ease of use
On time delivery
Customer service
Quality of people
We are pretty happy with Vanguard Logistics!
over 1 year
Ease of use
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Customer service
Cost / price
Quality of people
Very good service and excellent customer service!
over 1 year
Ease of use
On time delivery
Customer service
Everything's good, we're receiving our products on time.
over 1 year
Ease of use
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Customer service
Cost / price
Other value
we don't deal at all with them because we do by electronic
over 1 year
Ease of use
On time delivery
Customer service
So far so good, i didn't meet anyone yet and neither handle the prices but it's a good service as far as i know..
over 1 year
Ease of use
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Customer service
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Quality of people
I like the response time and quickness of Vanguard Logistics.
over 1 year
Ease of use
On time delivery
Customer service
Usually the arrangements are through the broker but it would be nice if Vanguard Keeps us in touch as far as the location of the driver.
over 1 year
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Customer service
Cost / price
Quality of people
Sometimes is difficult to get someone on the phone so they need to improve on the customer service!
over 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
All is good!!!
over 1 year
Ease of use
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Cost / price
Quality of people
I don't deal directly with them but I haven't heard any complaint about the service.
over 1 year
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On time delivery
Customer service
Cost / price
Quality of people
No comments for the moment.
almost 2 years
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Cost / price
Quality of people
So far we are very pleased
almost 2 years
Ease of use
On time delivery
Customer service
Everything is okay.
almost 2 years
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
One thing they do in a very good way is that they inform when the products are going to take longer on arrive and the reason of the delay.
almost 2 years
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Competitive prices!
almost 2 years
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Customer service
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Quality of people
Just started with their services and it's been good so far
about 2 years
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Bad comunication from them.
about 2 years
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
any time I have any questions, they respond at a timely matter and efficient.
about 2 years