4.5
41 reviews

V. Alexander

V. Alexander’s vision is to be the world’s most valued independent cargo dynamics provider. Being the most valued requires developing the most effective technology and systems, hiring and training the most qualified people, pioneering new solutions for our industry, and adding value to everything we do.
Air
Customs Brokerage
Ocean
Road
From
To
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41 reviews

Rating details
Ease of use
On time delivery
Customer service
Cost / price
Quote responsiveness
Quality of people
Ease of use
On time delivery
Customer service
We don't have any complaint
about 1 year
Ease of use
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Cost / price
Quality of people
The customer service its good.
about 1 year
Ease of use
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Cost / price
Quality of people
They provide really good service
about 1 year
Ease of use
On time delivery
Customer service
Cost / price
A little more communication will help a lot
over 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Better communication while shipment is on water.
over 1 year
Ease of use
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Customer service
Cost / price
Quality of people
Right now all is good.
over 1 year
Ease of use
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Customer service
Cost / price
Quality of people
They did a great job.
over 1 year
Ease of use
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Customer service
Cost / price
Quality of people
Some of their clearance charges.
over 1 year
Ease of use
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Customer service
Cost / price
Quality of people
everything ran smooth with them no problems.
over 1 year
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Customer service
Cost / price
Quality of people
Everything runs smooth with them.
over 1 year
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Customer service
Cost / price
Quality of people
No problems with them, agents were great to work with.
over 1 year
Ease of use
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Customer service
Cost / price
Quality of people
The invoicing process needs to be fixed, only thing that has been an issue
over 1 year
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Cost / price
Quality of people
They never did a good job. I had to supply docs repeatedly over and over, and they charged to much.
over 1 year
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Customer service
Cost / price
Quality of people
Only area for improvement would be their site to be updated.
over 1 year
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Customer service
Cost / price
Quality of people
they are pretty easy to use.
over 1 year
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Customer service
Cost / price
Quality of people
Great to work with them.
over 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Pricing and their vision website needs to be updated.
over 1 year
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On time delivery
Customer service
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Quality of people
I think when they'd switch over to the new system the government required, it's taking a little bit longer to get my invoices. But that's just a glitch at the moment it will get better.
over 1 year
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On time delivery
Customer service
Cost / price
Quality of people
Right now with having a little problems with clearance from their behalf. Above all they do a good job
over 1 year
Ease of use
On time delivery
Customer service
Cost / price
Jack does a great job for us, they bent over backwards for us, can't ask for more
over 1 year