As soon as the container get through, they are 100% ready to receive it. I have no Issues with customer service and the people there, they are very friendly and excellent people.
We are very satisfied with their service!
We like how easy it is to contact them, however we do see room for improvement when it comes to giving more industry informations.
Haven't had a problem with them so far!
Great working with them but they need to keep us more in the loop for ETA's
Communication and timing can be improved.
We have very good communication with them.
They provide a good service. Communication can be improved. Sometimes they request documents that we've already sent to them prior to checking their internal sources to check that they've already received it.
They do a good job, they are one of two forwarders we use. We could always use some improvement for getting information.