4.518 reviews

SCHENKEROCEAN LIMITED

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18 reviews

Rating details
Ease of use
On time delivery
Customer service
Cost / price
Quote responsiveness
Quality of people
Other value
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Good service
about 2 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Reliable
3 months
Ease of use
On time delivery
Customer service
Quality of people
They're good!
8 months
Ease of use
On time delivery
Customer service
Quality of people
Other value
A really good service, nothing to improve.
8 months
Ease of use
On time delivery
Customer service
Quality of people
I can't think of anything they should improve.
8 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Sometimes when the shipments come in from China product is damaged and we don't know when happened and I am not saying that is Schenkerocean but it happens.
9 months
Ease of use
On time delivery
Customer service
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Quality of people
we have a pretty good relationship with them
9 months
Ease of use
On time delivery
Customer service
Quality of people
Other value
The company for container shipments they always are delayed because they always call to request delivery, we're open 5 days per week from 7:00 am to 9:00 pm and we need a freight as soon as possible, they call for delivery appointment when is not required, they just add delay
9 months
Ease of use
Customer service
Quote responsiveness
Quality of people
Other value
Good service so far!
10 months
Ease of use
On time delivery
Customer service
Cost / price
Other value
Bad customer service but good service over all!
10 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Very good attention and customer service!
10 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Nothing to add.
10 months
Ease of use
On time delivery
Customer service
Quality of people
It is difficult to get updates.
10 months
Ease of use
On time delivery
Customer service
Quality of people
Would like to be able to track the shipments a lot better and more accurate.
11 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Evert hing has been great so far.
11 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Very good communication, quotes are in a timely matter and they are on top of everything
about 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
We had some issues with them when they changed us from the Memphis office to the Atlanta one.. Above all they did a good job.
about 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quote responsiveness
When they land we feel like they can give us more time to schedual everything in.
about 1 year