DB Schenker has been very attentive to use and has great customer service.
DB Schenker is easy to process information, they have good communication and are quick to respond.
Everything is pretty good with Schenker, the only thing that they could improve on is their customer service when something does go wrong.
A really good service, nothing to improve.
I can't think of anything they should improve.
Sometimes when the shipments come in from China product is damaged and we don't know when happened and I am not saying that is Schenkerocean but it happens.
we have a pretty good relationship with them
The company for container shipments they always are delayed because they always call to request delivery, we're open 5 days per week from 7:00 am to 9:00 pm and we need a freight as soon as possible, they call for delivery appointment when is not required, they just add delay
Bad customer service but good service over all!
Very good attention and customer service!
It is difficult to get updates.
Would like to be able to track the shipments a lot better and more accurate.
Evert hing has been great so far.
Very good communication, quotes are in a timely matter and they are on top of everything
We had some issues with them when they changed us from the Memphis office to the Atlanta one.. Above all they did a good job.