4.5
29 reviews
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SCHENKER, INC.

The Logistics sector of DB is the world’s second largest transportation and logistics services provider based on revenues and performance. With around 2,000 locations in all of the world’s most important economic regions, DB Schenker has a global network geared toward customer service, quality and sustainability.
Air
Break Bulk
Customs Brokerage
Ocean
Road
Warehousing
From
To
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29 reviews

Rating details
Ease of use
On time delivery
Customer service
Cost / price
Quote responsiveness
Quality of people
Other value
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Good service
9 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
DB Schenker has been very attentive to use and has great customer service.
10 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
DB Schenker is easy to process information, they have good communication and are quick to respond.
10 months
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On time delivery
Customer service
Cost / price
Quality of people
Everything is pretty good with Schenker, the only thing that they could improve on is their customer service when something does go wrong.
10 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Reliable
10 months
Ease of use
On time delivery
Customer service
Quality of people
They're good!
over 1 year
Ease of use
On time delivery
Customer service
Quality of people
Other value
A really good service, nothing to improve.
over 1 year
Ease of use
On time delivery
Customer service
Quality of people
I can't think of anything they should improve.
over 1 year
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On time delivery
Customer service
Cost / price
Quality of people
Sometimes when the shipments come in from China product is damaged and we don't know when happened and I am not saying that is Schenkerocean but it happens.
over 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
we have a pretty good relationship with them
over 1 year
Ease of use
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Other value
The company for container shipments they always are delayed because they always call to request delivery, we're open 5 days per week from 7:00 am to 9:00 pm and we need a freight as soon as possible, they call for delivery appointment when is not required, they just add delay
over 1 year
Ease of use
Customer service
Quote responsiveness
Quality of people
Other value
Good service so far!
over 1 year
Ease of use
On time delivery
Customer service
Cost / price
Other value
Bad customer service but good service over all!
over 1 year
Ease of use
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Customer service
Cost / price
Quality of people
Very good attention and customer service!
over 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Nothing to add.
over 1 year
Ease of use
On time delivery
Customer service
Quality of people
It is difficult to get updates.
over 1 year
Ease of use
On time delivery
Customer service
Quality of people
Would like to be able to track the shipments a lot better and more accurate.
over 1 year
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On time delivery
Customer service
Cost / price
Quality of people
Evert hing has been great so far.
over 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Very good communication, quotes are in a timely matter and they are on top of everything
over 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
We had some issues with them when they changed us from the Memphis office to the Atlanta one.. Above all they did a good job.
over 1 year