4.0
7 reviews
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SAVINO DEL BENE U.S.A., INC.

Savino Del Bene is a freight forwarding company, providing our customers with integrated and customized logistics solutions. We specialize in air, ocean, surface transportation and all related services with a professional, experienced team ready to answer customers' demands. Savino Del Bene is a one-stop transportation provider with a network of more than 200 offices worldwide, offering advanced shipping services, customs clearance and operations, warehouse management and logistics support products. We constantly strive to enhance our relationships with core air and ocean transportation partners, from whom Savino Del Bene demands high quality and flexibility to give you tailor-made services and convenient rates.
Air
Customs Brokerage
Ocean
Road
Warehousing
From
To
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Very responsive to my emails and informative. My major complaint was that I paid for "custom's clearance" but was later hit with all sorts of bizarre charges, like dock maintenance fee and various "broker" fees. To be fair, I was told that "custom's clearance" did not include duty and taxes, but I naturally expected it to include all the little "fees" required to clear customs; which it did not. To be honest, I'm not exactly sure what it did cover! It sure seems like I paid all the fees. A second issue was that they double-billed me for one $80 charge; which they removed, once I noticed it. They also tried to bill me for a local delivery trucking charge, but again they removed the charge when I complained. So, overall, while they delivered on time and were easy to talk to, I felt like they were "stealing" from me, with all these un-expected and blatantly wrong charges. Why worry about Pirates, when you have freight forwarders like these! Ok, perhaps that's a little over the top, but they certainly should do a better job explaining the anticipated charges up front; rather than blindsiding you with them after you've committed to ship with them.
6 days
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No extra comment.
3 months
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Have no regards!
11 months
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Real time tracking would be great!
12 months
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All good so far no complaints on our end.
over 1 year
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Savino has a good relationship with them for many years.
over 1 year
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They have open communication and like their accuracy. They do a tremendous job. Dane does a great job for us.
over 1 year