1.5
1 review

NEW YORK FORWARDING SERVICES INC.

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Ease of use
On time delivery
Customer service
Cost / price
Quote responsiveness
Quality of people
Dispute resolution
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I have been in the freight forwarding business for over 20 years and this is by far the worst freight forwarder which I have ever worked with. I contacted New York Forwarding (formerly known as The Maritime Company) to handle an extremely important FMS shipment to Egypt. Everything seemed to be going great, until I found out that our shipment had somehow ended up in a port in ISRAEL! The shipment contained sensitive military goods under an FMS contract for the Egyptian government--I have no idea how this could have happened. I nearly lost the business, and I had to spend over 6 weeks trying to rectify the situation. New York Forwarding was completely useless, and the Israeli Port Authorities demanded that I travel to Israel to complete paperwork to get everything released. As I am an Egyptian National, I could not go to Israel! I had to hire an Israeli agent to fix the mess. I lost a lot of money and suffered a huge blow to my business because of these amateurs. I would caution anyone from ever using New York Forwarding for any FMS or freight shipments of any kind! This was the worst experience of my career, and I'm glad that they lost the contract for future Egyptian FMS work. AVOID THESE GUYS AT ALL COSTS!!!
4 months