They were very efficient and easy to work with.!
They offer a good price and kept in communication, but the process was very slow.
This was my first time using a freight forwarder. K+N was the cheapest quote and had listed itself as a company that was familiar with delivering to Amazon so I went with them. They quoted me 26 days but it took closer to 60 days for them to deliver to the final destination. They were not proactive with paperwork and wouldn't answer my questions or give me updates unless I'd asked them 2-3 times. They finally assigned me a broker, who was very nice but seemed a little confused at times (gave me conflicting information about some paperwork, would ask me questions that were already answered on the paperwork etc). They also had no idea how to deliver to Amazon so I had to email them instructions (they had no idea that you had to call to schedule an appointment or who they should call etc). It was frustrating because these are things experienced freight forwarders should know. I ended up chatting with Tryfleet staff and they had to jump in to help. The did stay true to their quote and didn't charge me any additional fees so that's one positive point about them. If you have some experience in shipping and know exactly what type of paperwork and directions you need to provide then K+N isn't a bad option since they are cheap but if you're starting out new and need some hand holding (like I did) then I would not recommend them.
Great price, but the process was very slow. It almost took twice as much time to ship the cargo as we agreed.
I think that everything is ok, i don't have issues.
Now we are OK with the service.
No issues at all, So far so good.
we use blue anchor but they go through your broker Kuehne Nagel
I have had no problems with whatsoever needs to be shipped and we haven't had any issues with anything that is coming in.
So far so good, no issues.
I haven't heard any complaint about the services.
I don't handle prices but the customer service is good. We probably have to comunicate each other more because we already had one issue and the deliver didn't get on time so they need to be just a little more profesional with the delivers
I am sorry I am not able to opinion about prices.
We are really happy with this service we don't have nothing to complain, the prices are fair and competitive and the people that makes the delivers is so polite, so we are satisfied.
Good service, no comment.
The service that they provide is great!