4.0
47 reviews
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KUEHNE + NAGEL INC.

Since 1890, when the business was founded in Bremen, Germany, by August Kuehne and Friedrich Nagel, Kuehne + Nagel has grown into one of the world's leading logistics providers. Today, the Kuehne + Nagel Group has more than 1,200 offices in over 100 countries, with approximately 68,000 employees. Kuehne + Nagel is financially strong, stable and independent. Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have placed us at the forefront of our industry, and positioned us to continue increasing the scope of our customer solutions and services.
Air
Break Bulk
Customs Brokerage
Ocean
Road
Warehousing
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47 reviews

Rating details
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Ease of use
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This was my first time using a freight forwarder. K+N was the cheapest quote and had listed itself as a company that was familiar with delivering to Amazon so I went with them. They quoted me 26 days but it took closer to 60 days for them to deliver to the final destination. They were not proactive with paperwork and wouldn't answer my questions or give me updates unless I'd asked them 2-3 times. They finally assigned me a broker, who was very nice but seemed a little confused at times (gave me conflicting information about some paperwork, would ask me questions that were already answered on the paperwork etc). They also had no idea how to deliver to Amazon so I had to email them instructions (they had no idea that you had to call to schedule an appointment or who they should call etc). It was frustrating because these are things experienced freight forwarders should know. I ended up chatting with Tryfleet staff and they had to jump in to help. The did stay true to their quote and didn't charge me any additional fees so that's one positive point about them. If you have some experience in shipping and know exactly what type of paperwork and directions you need to provide then K+N isn't a bad option since they are cheap but if you're starting out new and need some hand holding (like I did) then I would not recommend them.
18 days
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Great price, but the process was very slow. It almost took twice as much time to ship the cargo as we agreed.
2 months
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Very good service been using them for years now .
over 1 year
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We have been using them for a while i just wish they would pay more attention to their customers.
over 1 year
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They give us good documentation the billing is very good just a bit expensive thats all.
over 1 year
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Well the customer chooses the forwarder and we have not used them lately but from my experience this is what i remember.
over 1 year
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No Comment
over 1 year
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From my experience i handle some things with them and so far they are great.
over 1 year
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They are really good.
over 1 year
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Have not had any issues yet all good.
over 1 year
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They are very easy to work with.
over 1 year
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Very good have been working with them for years.
over 1 year
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No comment.
over 1 year
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There could be improvement in pricing and delivery time.
over 1 year
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The most important thing is to get our product as quickly as we can. Theres been a couple of times the shipments have taken a little longer than it should.
over 1 year
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Never had any issues very fast response
over 1 year
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I would like to see better pricing.
over 1 year
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A way to incorporate a fast track program we're we could have a little more ease and knowlegde when things are going to happen, but nothing else I could recommend that they could do better.
over 1 year
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They are always courteous and always get you an answer back quick.
over 1 year
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They usually get back to us as soon as they can. I like being able to check the status of our shipments online. April has been a great to help to us, i enjoy working with her.
over 1 year