Missed pickups issues between them and broker overall reliable.
nothing stands out at the moment.
I like working with them as a whole, customer service could be better... It is information, sometimes it takes a week to get back to me, they have to go find the booking, they have to go release the booking, and then it is a week to 10 days before I hear anything.
Would like better tracking, communications. Wish we could solve capacity issues with the steamship lines.