4.554 reviews

FedEx Trade Network

FedEx Trade Networks provides worldwide freight forwarding services utilizing whatever modes and carriers most effectively support your cost and scheduling needs. We integrate air and ocean freight forwarding, customs brokerage, trade and customs advisory services, and other value-added services.
Air
Customs Brokerage
Ocean
From
To
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54 reviews

Rating details
Ease of use
On time delivery
Customer service
Cost / price
Quote responsiveness
Quality of people
Dispute resolution
Invoicing process
Invoicing accuracy
Other value
Ease of use
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Quality of people
Everything is fine with the service.
8 months
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So far, we enjoy Fedex and we'll continue to use it.
8 months
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They're the best of the best.
8 months
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Nothing to add now.
9 months
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Everything's good.
9 months
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Easy to work and they're friendly.
10 months
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The shipments arrive in good condition, we like that because with other companies it's not the same.
10 months
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I love the drivers and the people. In the software for shipments to China, in the field where you can enter the address the number of characters is not sufficient.
10 months
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Great service!
10 months
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They should improve the handling because stuff is getting damaged.
10 months
Ease of use
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No comments for now!
10 months
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Good service!
10 months
All good for now.
10 months
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Keep up the good work FedEx Trade Networks! All 5s!
11 months
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I have had some issues about international shipments going through them and they put you on hold for an extended period of time. They need to improve their customer service.
11 months
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Quality of people
All of their reps are great, when we call them and ask for something they always are on it. They are very nice and very polite and will do what it takes to get it done.
11 months
Ease of use
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I love FedEx! All 5s!
11 months
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Quality of people
We usually use FedEx for everything.
11 months
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Quality of people
The team that works with us here in the US side everything has been fine. Our China team has constantly had issues. However, our reps here know about it and work to make sure that we can overcome those issues. They have excellent communication, no matter which team we're working with; warehouse, brokers, everything is always done timely.
12 months
Ease of use
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What I've liked the most with working with Fedex is that we can always get an answer as soon as we need it.
12 months