DHL Global Forwarding

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32 reviews

Rating details
Ease of use
On time delivery
Customer service
Cost / price
Quote responsiveness
Quality of people
Other value
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Pretty good service!
4 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
DHL has fair prices, that's why we chose it. We haven't had any problem and have remarkable people.
8 months
On time delivery
Customer service
Cost / price
The service has been great with DHL.
8 months
Ease of use
On time delivery
Customer service
Quality of people
Other value
Great service and very good customer service!
8 months
Ease of use
On time delivery
Customer service
Cost / price
At the moment I can't think of anything that should be improved.
9 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
They should improve their response time and follow up. The website is not easy to use and is not updated.
9 months
Ease of use
On time delivery
Quality of people
Online website is not as easy to use. You have to look for everything. It's harder to use than other carriers.
10 months
Ease of use
On time delivery
No comment.
10 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Impossible to deal with. No follow up. The only reason they are still with us is the price.
10 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Customer service is very fast, orders are on time but sometimes clients receive their products damaged and they should be more careful with that.
10 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
No room for improvement at the moment.
11 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Used them a while back and it was good service.
11 months
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Very bad service always confused nobody knows anything.
about 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
At the moment cant give it any thoughts.
about 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
What I like the most about working with DHL Global Forwarding is the Convenience and their service.
about 1 year
Ease of use
On time delivery
Customer service
Quality of people
Everything is good so far.
about 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Customer service is the best, the people are very friendly and what I would like to see improvement like everyone else in the market would be the prices.
about 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
Speedy customer service, no areas to improve on.
about 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
We consistantly work with them in Europe, and when we asked if they have a different and faster route to get the shipment here and this year they showed that instead of 21 days brought it down to 16 time is money.
about 1 year
Ease of use
On time delivery
Customer service
Cost / price
They make it easy, we don't have to worry about when shipments are coming in. It just flows naturally with them (DHL Global Forwarding).
about 1 year