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They had really good service the agent that we worked with made sure to go above and beyond for us. Unfortunately, the only thing we had a problem with was the quoting on their prices. We had to quit using them because of the pricing. We're currently using a different Freight Forwarder and we're getting quoted about $1500 less. Which in two containers shipping out simultaneously we couldn't continue paying that extra amount. Unfortunately, they were not able to come down on their pricing. Other than the prices, they did provide an excellent service.