4.5
48 reviews

APEX SHIPPING CO. (NYC), INC.

Apex Shipping Co. in New York city is a branch of Apex Maritime Co. Also known as The Apex Group, Apex Maritime Co. is recognized as the 3rd largest NVOCC in the transpacific trade to the United States. Apex handles more than 300,000 TEUs a year, provides a wide range of logistics services including ocean freight, air freight, LTL, FTL, warehousing, customs brokerage, perishables, cargo insurance and IT solutions. The Apex Group has offices throughout Asia, United States, India and Europe.
Air
Customs Brokerage
Ocean
Road
Warehousing
From
To
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48 reviews

Rating details
Ease of use
On time delivery
Customer service
Cost / price
Quote responsiveness
Quality of people
Dispute resolution
Invoicing process
Invoicing accuracy
Other value
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
The delivery time is bad they always delay and the customer service should be improved, every time we ask about a shipment status they take weeks to respond!
7 months
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Quality of people
Satisfied
8 months
Ease of use
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Delivery time should be improved since our last shipments have been delayed.
about 1 year
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They should improve prices because are going up almost the double of the price I used to pay. Everything else is pretty good, no complaints.
over 1 year
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Quality of people
Everything is fine with Apex, no complains at all.
over 1 year
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Customer service
Quality of people
I'd prefer not to give a comment.
over 1 year
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Cost / price
Quality of people
Everything is good with Apex. Can improve on their customer service.
over 1 year
On time delivery
Customer service
Cost / price
Quality of people
they are great we are still using their services.
over 1 year
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We have no negative feedback, all is well.
over 1 year
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Quality of people
Everything is fine so far.
over 1 year
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We have nothing negative to say, everything is good.
over 1 year
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On time delivery
Customer service
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Quality of people
Everything is great so far.
over 1 year
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Customer service
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Quality of people
What I like the most about working with Apex Shipping is that they're easy to get a hold of, they respond to their emails and are very prompt.
over 1 year
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On time delivery
Customer service
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Quality of people
I would rate them a 4 from my experience so far except delivery time most of the shipments get held up at the port.
over 1 year
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On time delivery
Customer service
Cost / price
Quote responsiveness
At this moment i cannot think of any.
over 1 year
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Customer service
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Quality of people
We would rate them as high as we can go.
over 1 year
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Quality of people
Very good service always prompt.
over 1 year
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On time delivery
Customer service
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Quality of people
I like the fact that they’re easy to work with but I also like the fact that I get a daily report from them to let me know where my freight is.
over 1 year
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On time delivery
Customer service
Cost / price
Quality of people
All we ask for is a better rate.
over 1 year
Ease of use
On time delivery
Customer service
Cost / price
Quality of people
They have never gave us any type of problem. The only thing they might be able to improve on are the prices.
over 1 year